Verpleegkunde Nummer 1 , pp. 30-35
mrt 2019, jaargang 34
Verpleegkunde Nr. 1 , pp. 30-35
mrt 2019, jr. 34
Proefschrift

Agressie en grensoverschrijdend gedrag in zorgrelaties tussen verpleegkundigen en patiënten

Agressie is een reeds gekend probleem in de zorgverlening. Nationale en internationale literatuur erkent agressie als een wereldwijd en complex probleem in ziekenhuizen. De complexiteit van het probleem van agressie in de zorgverlening heeft te maken met de subjectieve aspecten van agressie en het multidimensionale en multifactoriële karakter van het voorvallen van agressie in zorgrelaties. Doordat bestaande literatuur zich bovendien voornamelijk richt op het individuele perspectief van verpleegkundigen ten aanzien van agressie, is er nog weinig kennis beschikbaar over de groepsdynamieken en -processen in verpleegkundige teams naar aanleiding van agressie-incidenten. Dit onderzoek richtte zich op het verkrijgen van een omvattend overzicht over hoe agressie-ervaringen zich voordoen bij verpleegkundigen op algemene ziekenhuisafdelingen en in de eerstelijnszorg. Ook werd er inzicht verworven in de subjectieve betekenis van agressie, en werd verder gewerkt met de inductief gegenereerde term ‘grensoverschrijdend gedrag’. 

Literatuur

  1. Spector PE, Zhou ZE, Che XX. Nurse exposure to physical and nonphysical violence, bullying and sexual harassment: a quantitative review. Int J Nurs Stud 2014;51:72-84.
  2. Estryn-Behar M, van der Heijden B, Camerino, D, et al. Violence risk in nursing – results from the European ‘NEXT’ study. Occup Med 2008;58:107-14.
  3. Rippon TJ. Aggression and violence in health care professions. J Adv Nurs 2000;31:452-60.
  4. Cutcliffe JR, Riahi S. Systemic perspective of violence and aggression in mental health care: Towards a more comprehensive understanding and conceptualization: Part 1. Int J Ment Health Nurs 2013;22:558-67.
  5. Gerberich SG, Church TR, McGovern, PM, et al. An epidemiological study of the magnitude and consequences of work related violence: the Minnesota Nurses’ Study. J Occup Environ Med 2004;61:495-503.
  6. Abderhalden C, Needham I, Dassen T, et al. Frequency and severity of aggressive incidents in acute psychiatric wards in Switzerland. Clin Pract Epidemiol Ment Health 2007;4:3-30.
  7. Waschgler K, Ruiz-Hernandez JA, Llor-Esteban B, et al. Patients’ aggressive behaviors towards nurses: development and psychometric properties of the hospital aggressive behavior scaleusers. J Adv Nurs 2013;69:1418-27.
  8. Needham I, Abderhalden C, Halfens RJ, et al. Nonsomatic effects of patient aggression on nurses: a systematic review. J Adv Nurs 2005;49:283-96.
  9. Hahn S, Zeller A, Needham I, et al. Patient and visitor violence in general hospitals: a systematic review of the literature. Agress Violent Behav 2008;13:431-41.
  10. Luckhoff M, Jordaan E, Swart Y, et al. Retrospective review of trends in assaults and seclusion at an acute psychiatric ward over a 5-year period. J Psychiatr Ment Health Nurs 2013;20:687-95.
  11. Camerino D, Estryn-Behar M, Conway PM et al. Workrelated factors and violence among nursing staff in the European NEXT study: a longitudinal cohort study. Int J Nurs Stud 2008;45:35-50.
  12. Roche M, Diers D, Duffield C, et al. Violence toward nurses, the work fenvironment, and patient outcomes. J Nurs Scholarsh 2010;42:13-22.
  13. Hahn S, Müller M, Needham I, et al. Factors associated with patient and visitor violence experienced by nurses in general hospitals in Switzerland: a cross-sectional survey. J Clin Nurs 2010;19:3535-46.
  14. Foster C, Bowers L, Nijman H. Aggressive behavior on acute psychiatric wards: prevalence, severity and management. J Adv Nurs 2007;58:140-9. Clausen T, Hogh A, Carneiro IG, et al. Does psychological well-being mediate the association between experiences of acts of offensive behaviour and turnover among care workers? A longitudinal analysis. J Adv Nurs 2013;69:1301-13.
  15. Zeller A, Hahn S, Needham I, et al. Aggressive behavior of nursing home residents toward caregivers: a systematic literature review. Geriatr Nurs 2009;30:17487.
  16. Duxbury J, Pulsford D, Hadi M, et al. Staff and relatives’ perspectives on the aggressive behaviour of older people with dementia in residential care: a qualitative study. J Psychiatr Ment Health Nurs 2013;20:792-800.
  17. Campbell JC, Messing JT, Kub J, et al. Workplace violence: prevalence and risk factors in the safe at work study. J Occup Environ Med 2011;53:82-9.
  18. Hahn S, Müller M, Hantikainen V, et al. Risk factors associated with patient and visitor violence in general hospitals: results of a multiple regression analysis. Int J Nurs Stud 2013;50:374-85.
  19. Wei CY, Chiou ST, Chien LY, et al. Workplace violence against nurses - Prevalence and association with hospital organizational characteristics and healthpromotion efforts: Cross-sectional study. Int J Nurs Stud 2016;56:63-70.
  20. Duxbury J. An evaluation of staff and patient views of and strategies employed to manage inpatient aggression and violence on one mental health unit: A pluralistic design. J Psychiatr Ment Health Nurs 2002;9:325-37.
  21. Edward KL, Stephenson J, Ousey K, et al. A systematic review and meta-analysis of factors that relate to aggression perpetrated against nurses by patients/ relatives or staff. J Clin Nurs 2016;25:289-99.
  22. Hahn S, Müller M, Needham I, et al. Measuring patient and visitor violence in general hospitals: feasibility of the SOVES-G-R, internal consistency and construct validity of the POAS-S and the POIS. J Clin Nurs 2011;20:251930.
  23. Geiger-Brown J, Muntaner C, McPhaul K, et al. Abuse and violence during home care work as predictor of worker depression. Home Health Care Serv Q 2007;26:59-77.  
  24. Da Silva AT, Peres MF, Lopes, C de S, et al. Violence at work and depressive symptoms in primary health care teams: a cross-sectional study in Brazil. Soc Psychiatry Pschiatr Epidemiol 2015;50:1347-55.
  25. Winstanley S, Whittington R. Aggressive encounters between patients and general hospital staff: Staff perceptions of the context and assailants’ levels of cognitive processing. Aggress Behav 2004;30:534-43.
  26. Catlette M. A descriptive study of the perceptions of workplace violence and safety strategies of nurses working in level I trauma centers. J Emerg Nurs 2005;31:519-25.
  27. Duxbury J, Whittington R. Causes and management of patient aggression and violence: Staff and patient perspectives. J Adv Nurs 2005;50:469-78.
  28. Sato K, Wakabayashi T, Kiyoshi-Teo H, et al. Factors associated with nurses’ reporting of patients’ aggressive behavior: A cross-sectional survey. Int J Nurs Stud 2013;50:1368-76.
  29. Vandecasteele T, Van Hecke A, Duprez V, et al. Aggression of patients and their family members directed towards nurses: Experiences and perceptions of nurses working in primary care and general hospital settings. J Adv Nurs 2018; accepted for publication.
  30. McKenna K. Study of Work-Related Violence. Committee on Workplace Violence, North Eastern Health Board, Ireland. 2004.
  31. Needham I, Abderhalden C, Dassen T, et al. The perception of aggression by nurses: psychometric scale testing and derivation of a short instrument. J Psychiatr Ment Health Nurs 2004;11:36-42.
  32. Abderhalden C, Needham I, Friedli TK, et al. Perception of aggression among psychiatric nurses in Switzerland. Acta Psychiatr Scand 2002;412:110-7.
  33. Vandecasteele T., Debyser B, Van Hecke A, et al. Patients’ perceptions of transgressive behaviour in care relationships with nurses: a qualitative study. J Adv Nurs 2015;71:2822-33.
  34. Glaser BG, Strauss A. The Discovery of Grounded Theory. Chicago: Adline Atherton; 1967.
  35. Morse JM, Field PA. Nursing Research: The Application of Qualitative Approaches. London: Chapman & Hall; 1996.
  36. Hallberg LRM. The ‘core category’ of grounded theory: making constant comparisons. Int J Qual Stud Health Well-being 2006;1:141-8.
  37. Draucker CB, Martsolf DS, Ratchneewan R, et al. Theoretical sampling and category development in grounded theory. Qual Health Res 2007;17:1137-48.
  38. Vandecasteele T, Debyser B, Van Hecke A. Nurses’ perceptions of transgressive behaviour in care relationships: a qualitative study. J Adv Nurs 2015;71:2786-98.
  39. Vandecasteele T, Van Hecke A, Duprez V. The influence of team members on nurses’ perceptions of transgressive behaviour in care relationships: A qualitative study. J Adv Nurs 2017;73:2373-84.
Proefschrift

Agressie en grensoverschrijdend gedrag in zorgrelaties tussen verpleegkundigen en patiënten

Agressie is een reeds gekend probleem in de zorgverlening. Nationale en internationale literatuur erkent agressie als een wereldwijd en complex probleem in ziekenhuizen. De complexiteit van het probleem van agressie in de zorgverlening heeft te maken met de subjectieve aspecten van agressie en het multidimensionale en multifactoriële karakter van het voorvallen van agressie in zorgrelaties. Doordat bestaande literatuur zich bovendien voornamelijk richt op het individuele perspectief van verpleegkundigen ten aanzien van agressie, is er nog weinig kennis beschikbaar over de groepsdynamieken en -processen in verpleegkundige teams naar aanleiding van agressie-incidenten. Dit onderzoek richtte zich op het verkrijgen van een omvattend overzicht over hoe agressie-ervaringen zich voordoen bij verpleegkundigen op algemene ziekenhuisafdelingen en in de eerstelijnszorg. Ook werd er inzicht verworven in de subjectieve betekenis van agressie, en werd verder gewerkt met de inductief gegenereerde term ‘grensoverschrijdend gedrag’. 

Literatuur

  1. Spector PE, Zhou ZE, Che XX. Nurse exposure to physical and nonphysical violence, bullying and sexual harassment: a quantitative review. Int J Nurs Stud 2014;51:72-84.
  2. Estryn-Behar M, van der Heijden B, Camerino, D, et al. Violence risk in nursing – results from the European ‘NEXT’ study. Occup Med 2008;58:107-14.
  3. Rippon TJ. Aggression and violence in health care professions. J Adv Nurs 2000;31:452-60.
  4. Cutcliffe JR, Riahi S. Systemic perspective of violence and aggression in mental health care: Towards a more comprehensive understanding and conceptualization: Part 1. Int J Ment Health Nurs 2013;22:558-67.
  5. Gerberich SG, Church TR, McGovern, PM, et al. An epidemiological study of the magnitude and consequences of work related violence: the Minnesota Nurses’ Study. J Occup Environ Med 2004;61:495-503.
  6. Abderhalden C, Needham I, Dassen T, et al. Frequency and severity of aggressive incidents in acute psychiatric wards in Switzerland. Clin Pract Epidemiol Ment Health 2007;4:3-30.
  7. Waschgler K, Ruiz-Hernandez JA, Llor-Esteban B, et al. Patients’ aggressive behaviors towards nurses: development and psychometric properties of the hospital aggressive behavior scaleusers. J Adv Nurs 2013;69:1418-27.
  8. Needham I, Abderhalden C, Halfens RJ, et al. Nonsomatic effects of patient aggression on nurses: a systematic review. J Adv Nurs 2005;49:283-96.
  9. Hahn S, Zeller A, Needham I, et al. Patient and visitor violence in general hospitals: a systematic review of the literature. Agress Violent Behav 2008;13:431-41.
  10. Luckhoff M, Jordaan E, Swart Y, et al. Retrospective review of trends in assaults and seclusion at an acute psychiatric ward over a 5-year period. J Psychiatr Ment Health Nurs 2013;20:687-95.
  11. Camerino D, Estryn-Behar M, Conway PM et al. Workrelated factors and violence among nursing staff in the European NEXT study: a longitudinal cohort study. Int J Nurs Stud 2008;45:35-50.
  12. Roche M, Diers D, Duffield C, et al. Violence toward nurses, the work fenvironment, and patient outcomes. J Nurs Scholarsh 2010;42:13-22.
  13. Hahn S, Müller M, Needham I, et al. Factors associated with patient and visitor violence experienced by nurses in general hospitals in Switzerland: a cross-sectional survey. J Clin Nurs 2010;19:3535-46.
  14. Foster C, Bowers L, Nijman H. Aggressive behavior on acute psychiatric wards: prevalence, severity and management. J Adv Nurs 2007;58:140-9. Clausen T, Hogh A, Carneiro IG, et al. Does psychological well-being mediate the association between experiences of acts of offensive behaviour and turnover among care workers? A longitudinal analysis. J Adv Nurs 2013;69:1301-13.
  15. Zeller A, Hahn S, Needham I, et al. Aggressive behavior of nursing home residents toward caregivers: a systematic literature review. Geriatr Nurs 2009;30:17487.
  16. Duxbury J, Pulsford D, Hadi M, et al. Staff and relatives’ perspectives on the aggressive behaviour of older people with dementia in residential care: a qualitative study. J Psychiatr Ment Health Nurs 2013;20:792-800.
  17. Campbell JC, Messing JT, Kub J, et al. Workplace violence: prevalence and risk factors in the safe at work study. J Occup Environ Med 2011;53:82-9.
  18. Hahn S, Müller M, Hantikainen V, et al. Risk factors associated with patient and visitor violence in general hospitals: results of a multiple regression analysis. Int J Nurs Stud 2013;50:374-85.
  19. Wei CY, Chiou ST, Chien LY, et al. Workplace violence against nurses - Prevalence and association with hospital organizational characteristics and healthpromotion efforts: Cross-sectional study. Int J Nurs Stud 2016;56:63-70.
  20. Duxbury J. An evaluation of staff and patient views of and strategies employed to manage inpatient aggression and violence on one mental health unit: A pluralistic design. J Psychiatr Ment Health Nurs 2002;9:325-37.
  21. Edward KL, Stephenson J, Ousey K, et al. A systematic review and meta-analysis of factors that relate to aggression perpetrated against nurses by patients/ relatives or staff. J Clin Nurs 2016;25:289-99.
  22. Hahn S, Müller M, Needham I, et al. Measuring patient and visitor violence in general hospitals: feasibility of the SOVES-G-R, internal consistency and construct validity of the POAS-S and the POIS. J Clin Nurs 2011;20:251930.
  23. Geiger-Brown J, Muntaner C, McPhaul K, et al. Abuse and violence during home care work as predictor of worker depression. Home Health Care Serv Q 2007;26:59-77.  
  24. Da Silva AT, Peres MF, Lopes, C de S, et al. Violence at work and depressive symptoms in primary health care teams: a cross-sectional study in Brazil. Soc Psychiatry Pschiatr Epidemiol 2015;50:1347-55.
  25. Winstanley S, Whittington R. Aggressive encounters between patients and general hospital staff: Staff perceptions of the context and assailants’ levels of cognitive processing. Aggress Behav 2004;30:534-43.
  26. Catlette M. A descriptive study of the perceptions of workplace violence and safety strategies of nurses working in level I trauma centers. J Emerg Nurs 2005;31:519-25.
  27. Duxbury J, Whittington R. Causes and management of patient aggression and violence: Staff and patient perspectives. J Adv Nurs 2005;50:469-78.
  28. Sato K, Wakabayashi T, Kiyoshi-Teo H, et al. Factors associated with nurses’ reporting of patients’ aggressive behavior: A cross-sectional survey. Int J Nurs Stud 2013;50:1368-76.
  29. Vandecasteele T, Van Hecke A, Duprez V, et al. Aggression of patients and their family members directed towards nurses: Experiences and perceptions of nurses working in primary care and general hospital settings. J Adv Nurs 2018; accepted for publication.
  30. McKenna K. Study of Work-Related Violence. Committee on Workplace Violence, North Eastern Health Board, Ireland. 2004.
  31. Needham I, Abderhalden C, Dassen T, et al. The perception of aggression by nurses: psychometric scale testing and derivation of a short instrument. J Psychiatr Ment Health Nurs 2004;11:36-42.
  32. Abderhalden C, Needham I, Friedli TK, et al. Perception of aggression among psychiatric nurses in Switzerland. Acta Psychiatr Scand 2002;412:110-7.
  33. Vandecasteele T., Debyser B, Van Hecke A, et al. Patients’ perceptions of transgressive behaviour in care relationships with nurses: a qualitative study. J Adv Nurs 2015;71:2822-33.
  34. Glaser BG, Strauss A. The Discovery of Grounded Theory. Chicago: Adline Atherton; 1967.
  35. Morse JM, Field PA. Nursing Research: The Application of Qualitative Approaches. London: Chapman & Hall; 1996.
  36. Hallberg LRM. The ‘core category’ of grounded theory: making constant comparisons. Int J Qual Stud Health Well-being 2006;1:141-8.
  37. Draucker CB, Martsolf DS, Ratchneewan R, et al. Theoretical sampling and category development in grounded theory. Qual Health Res 2007;17:1137-48.
  38. Vandecasteele T, Debyser B, Van Hecke A. Nurses’ perceptions of transgressive behaviour in care relationships: a qualitative study. J Adv Nurs 2015;71:2786-98.
  39. Vandecasteele T, Van Hecke A, Duprez V. The influence of team members on nurses’ perceptions of transgressive behaviour in care relationships: A qualitative study. J Adv Nurs 2017;73:2373-84.
Over dit artikel
Auteur
Tina Vandecasteele
Over de auteur

Tina Vandecasteele behaalde het diploma verpleegkunde (afstudeerrichting sociale verpleegkunde); en het diploma Master of Science in de Verpleegkunde en de Vroedkunde aan de Universiteit van Gent. Tina werkt als onderzoeker aan de VIVES Hogeschool campus Roeselare, als medewerker bij het Universitair Centrum voor Verpleegkunde en Vroedkunde aan de Universiteit van Gent, en combineert deze functies met een betrokkenheid als thuisverpleegkundige op zelfstandige basis. Ze vervolledigde haar doctoraatstraject als assisterend academisch personeel aan het Universitair Centrum voor Verpleegkunde en Vroedkunde, Faculteit Geneeskunde en Gezondheidswetenschappen, aan de Universiteit van Gent. Haar doctoraat werd verdedigd op 18 januari 2018. Haar promotoren waren prof. dr. Sofie Verhaeghe en prof. dr. Ann Van Hecke .

Correspondentieadres: tina.vandecasteele@vives.be

Printdatum
15 maart 2019
E-pubdatum
18 maart 2019
ISSN print
0920-3273
ISSN online
2468-2225


Over dit artikel
Auteur
Tina Vandecasteele
Over de auteur

Tina Vandecasteele behaalde het diploma verpleegkunde (afstudeerrichting sociale verpleegkunde); en het diploma Master of Science in de Verpleegkunde en de Vroedkunde aan de Universiteit van Gent. Tina werkt als onderzoeker aan de VIVES Hogeschool campus Roeselare, als medewerker bij het Universitair Centrum voor Verpleegkunde en Vroedkunde aan de Universiteit van Gent, en combineert deze functies met een betrokkenheid als thuisverpleegkundige op zelfstandige basis. Ze vervolledigde haar doctoraatstraject als assisterend academisch personeel aan het Universitair Centrum voor Verpleegkunde en Vroedkunde, Faculteit Geneeskunde en Gezondheidswetenschappen, aan de Universiteit van Gent. Haar doctoraat werd verdedigd op 18 januari 2018. Haar promotoren waren prof. dr. Sofie Verhaeghe en prof. dr. Ann Van Hecke .

Correspondentieadres: tina.vandecasteele@vives.be

Printdatum
15 maart 2019
E-pubdatum
18 maart 2019
ISSN print
0920-3273
ISSN online
2468-2225